I don’t always listen closely to what others say (I’m working on it) but when it comes to my clients, I’m all ears. In fact, the reason I converted my organizing business into a full-service working from home consulting firm was because of client requests. Folks weren’t calling me to get help organizing closets and kitchens, instead they wanted help setting up a home office and learning how to work from home.
Not long after that, my clients asked for a book about keeping their home office in shape and their homebased business on track. After I did some research and found out that a home office book that would help my clients didn’t exist, I listened to my clients.
I wrote a book outline and then contacted a literary agent who had a home office, and she agreed to represent my book. (This is a simplified version of events, but you get the idea.) She sold the book within three weeks and four books later I credit my clients for directing my business.
If I hadn’t listened to my clients, I wouldn’t have changed my business focus as soon as I did. Also, I wouldn’t have a series of books under my belt and a blog that gives me the opportunity to share home office advice and tips for working from home.
Are you listening to your clients?
