Last night I decided to give up multi-tasking. I made that decision after I forwarded an e-mail without scrolling down completely and reading the last sentence. As I pushed send, I looked at the last line and let out a loud Nooooooooo!
The friend who had sent me the original e-mail, knowing I was going to forward it, included a smartass sentence at the end. Note to self: read entire e-mails before you forward them.
You’ve heard of what not to wear. There are a few things not to do when you send an e-mail.
Click “reply all”
When the e-mail should go only to the person who sent it, send it to that person only. If you write snide comments about someone on the distribution list and that person receives the e-mail, they won’t be too happy about it. Trust me on this.
Forget to attach whatever you’re supposed to attach
After doing that one too many times, and having to send another e-mail apologizing for forgetting the attachment, now I attach the document before I write the e-mail. So far so good.
Enter pet names as contact names
One of my clients sent a group e-mail and included her husband’s e-mail address on the list. In her address book, his name is “hot stuff.” I’m not sure everyone on the group listed needed to know that about him.
Show everyone’s e-mail address instead of using bcc
Not everyone knows that bcc stands for “blind carbon copy.” In other words, it means don’t let everyone see your e-mail list because 1) it’s annoying to scroll past e-mail addresses to read the message and 2) some people like to copy the addresses and add them to their own e-mail list so they can send you annoying spam e-mails.
Forget to use bcc
You try to bcc someone on an e-mail but mistakenly put their address in the cc column. It’s hard to secretly copy someone on an e-mail when their e-mail address is clearly on the e-mail.
Not proofreading an e-mail before you send it
The time to think about spell check is before you push send. Last week I sent what I thought was an informative, well-written e-mail. As I pushed send, I realized I’d misspelled a word. Crap!
Sending e-mails to the wrong group list
A good timesaving tool is creating group e-mail lists for clients and business associations. Mistakenly sending a group e-mail to your clients about your girls’ night out is a good stress-inducing tool. It’s also TMI for your clients.
With regard to my friend who sent me the original e-mail, I’m still contemplating the payback.
Are there any e-mail mistakes you’d add to this list? Let me know in the comments below.