I come from a big, loud family so the word “quiet” isn’t in our vocabulary. We don’t believe in long pauses either. So when I jumped into the business world I figured out quickly that if I wanted to succeed in sales and grow my business, I’d have to learn to be quiet.
These four tips can help you make sure you don’t miss what your clients are saying.
Know when to stop talking.
When you’re selling, it’s natural to go on and on about why someone should buy your product or service, or to try to impress a prospect with everything you know about your product or industry. A prospect may start out interested in your sales pitch, but if you do all of the talking, don’t be surprised if they shut down as their eyes glaze over.